Privacy Policy

By visiting this website, or signing up for a plan, you agree to our terms of service and privacy policy.

Who we are

We are Restaurant Den, a website design company based in Canada. Our website address is: https://restaurantden.com.

PO Box 80016
Burlington, Ontario
L7L 6B1 Canada
info@restaurantden.com
 

What personal data we collect and why we collect it

CONTACT FORMS

Your contact form submissions, including your name, email and message, are stored in our database so that we may look back on them in the future to provide you with better customer support. We do not use this information for marketing purposes nor do we give this information out to any third party. Please contact us at info@restaurantden.com if you would like this information removed from our database.

COOKIES

Our email opt-in pop-ups will set up a cookie so that you do not see the same pop-up each time you view a page on our website. It expires after 1 day.

Google Analytics uses cookies to track website traffic. We use this information to see how our visitors use our website. With this information we can make improvements to provide a better customer experience.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Our online ordering system is embedded content from GloriaFood Tech SRL. Any data they collect, or cookies they use, are subject to their privacy policy.

Our online payment system is embedded content from Stripe. Any data they collect, or cookies they use, are subject to their privacy policy.

ANALYTICS

This website uses Google Analytics to track website traffic. It helps us to provide a better customer experience. Google Analytics retains user-level data associated with cookies, user-identifiers and advertising identifiers for 26 months before it is automatically deleted.

Google Analytics uses IP anonymization so that visitors cannot be identified.

PAYMENT INFORMATION

If you have a paid subscription plan with us we store your information within our payment processor Stripe. This information is collected to create payments for our products and services.
 

Who we share your data with

Contact form submissions are stored in our database and are only visible to us.

If you opt-in to our email newsletter we store your email on a list within our email software MailChimp.

We track website traffic using Google Analytics.

If you sign up for a paid plan we store your payment information within our payment processor Stripe.
 

How long we retain your data

Contact form information (name, email, message) are stored indefinitely. We may periodically delete this information. To have your contact form submission permanently deleted from our database please contact us at info@restaurantden.com.

Google Analytics retains user-level data associated with cookies, user-identifiers and advertising identifiers for 26 months before it is automatically deleted. Collected data is processed in such a way that visitors cannot be identified.

Emails collected for our newsletter within MailChimp are stored indefinitely. You may unsubscribe at anytime by clicking the unsubscribe link at the bottom of any email we send out. You may also contact us at info@restaurantden.com to have your email removed from our list.

Payment information (name, email, address, credit card) are store within our payment processor Stripe. Once you cancel your account we remove your credit card and address information. Your name and email will remain for bookkeeping purposes. To have this information removed please contact us at info@restaurantden.com.
 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can also request that we delete your contact form submissions stored in our database, your email from our email newsletter list or your information stored within our payment processor (if applicable).

Please contact us at info@restaurantden.com for any such requests.
 

Where we send your data

If you opt-in to our email newsletter, your email will be stored in a list within our email software MailChimp.

Analytics data is stored within Google Analytics. Google Analytics uses IP anonymization so that visitors cannot be identified.

Payment information is stored within our payment processor Stripe.

We do not sell any data to third-parties.
 

Your contact information

Your contact information (name and email) collected through contact form submissions are stored in our database. This information is not shared with any third-parties nor will it be used for marketing purposes.

If you opt-in to our email newsletter your email will be stored within MailChimp.

If you have a paid plan your information will be stored within Stripe.

You can contact us at info@restaurantden.com to have this information removed from our database.
 

Additional information

HOW WE PROTECT YOUR DATA

Your privacy is very important to us. We use an SSL certificate to provide an encrypted connection to our website.

Google Analytics uses IP anonymization so that visitors cannot be identified.

We do not sell any personal information to third-parties.

WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE

We will email you if we find out that any personally identifying information about you is stolen in a data breach.

WHAT THIRD PARTIES WE RECEIVE DATA FROM

We do not receive data from any third parties.

WHAT AUTOMATED DECISION MAKING AND/OR PROFILING WE DO WITH USER DATA

We do not make automated decisions based on user data.
 

Questions?

If you have any questions about our privacy policy or your data please contact us at info@restaurantden.com.

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